TheVanAndMan

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Reviews about TheVanAndMan

• Martin Kravetz

  09.05.2018
  ★ ☆ ☆ ☆ ☆
  Very fast response arranging a booking all conducted via text. Any changes - no problem. Price - really good. Pick up service and help - absolutely appalling! Pick up booked and confirmed for 10.30am. This later changes to "sometime between 9.30-1.30". Come 2pm and no show attempts to contact take forever, and promises of 'be with you within the hour' at 2pm, then again at 3pm, and again at 4pm, and again at 5pm. 5.30pm still no show and we cancelled, having wasted an entire day. Attempts to call the office just revert to a phone message "we will call you back" (nobody does). Only response was from a sub contractor (yes, they sub contract it out, but don't tell you) who admitted they often over book and it is luck of the draw who gets picked up and who dosen't. In the words of the sub contarctor "complain to head office, its not my problem"
• Carl Os

  14.04.2018
  ★ ☆ ☆ ☆ ☆
  'A quote in 60 seconds' - are you joking or what?
  I was left waiting on the chatroom quote window for 10 minutes - just to get a quote and nobody got back to me. No quote, no nothing...after 10 minutes I had enough, closed the chat window. There are thousands of other men with van in London - you know!

About thevanandman.co.uk

The Van And Man

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