Bizzby

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Reviews about Bizzby

• Ben Laycock

  09.03.2018
  ★ ☆ ☆ ☆ ☆
  Nest Installation - I'm Livid!
  
  The installer admitted he couldn’t run any cables in, drill any holes, didn’t provide a usb charger or cable, any cable management to tidy the cable I had to install or for the majority of the nest config, didn’t help setup the nest device.
  
  I am livid with the standard of customer service and lack of installation completeness. I might as well have done this myself, in fact, I did! The installation of the head unit was fully installed, that means, wall checked for wires, drilled, plugged, levelled, cleaned, swept, base plate screwed, plugged in and cables ran, all by myself.
  
  I would like to have a refund for my time having to install this device, my Apple usb plug and brand new usb 2 meter cable. Or another nest device, professionally installed for free. The charger and cable, by the way, I was only informed the day before installation that it was me who was to supply the cable and charger. It is not my concern that Nest has decided to remove these items from the Nest install pack, but the onus should not be on the customer to supply items that are crucial to the normal operation of the nest thermostat system.
  
  Regards,
  
  Ben Laycock

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