ZARA

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Reviews about ZARA

• Megrisoft Legal

  01.11.2018
  ★ ☆ ☆ ☆ ☆
  I would like to share my yesterday visit to Zara store at Regent Street.
  
  Someone stole my wallet !!!!!
  
  Yes, I was at regent street shopping from Zara as always with my brother yesterday. I was at the women section and was looking for some new dresses. My brother was shopping in men section and I wanted him to have a look on something I found. I took out my phone to give a call. I was wearing a sling bag, sideways and had my wallet and Phone in the bag. It was zipped from the top. I took out my phone and made and call and when I kept my phone Inside I couldn’t feel my wallet. And literally when I looked inside, yes my wallet was not there.
  
  I rushed to the security near the entrance gates and started telling what happened, like 1 min later I see another women coming and telling the same story, her wallet was stolen too.
  We spoke to security and all he said was I can’t do anything. How ridiculous was that, no one answered anything or what we should do next.
  Yes we did call the police and everything to get reference for complaint and all but is that it ?
  Is that how these stores work ?? We come out of store after paying for what we bought an still there alarm goes off and they check 100 times but now there is pickpocket happening in the store and they can not do anything ! Another lady also complained that she saw someone taking away the belts from the coats. Still no one came forward to see what’s happening in the store.
  
  When I spoke to the manager she said I can give her my details and if she find something she will get back to me!! Really how useless is that.
  
  Why couldn’t Someone just check what’s happening in the store in cctv ?
  Why can’t they just check why so many people are facing problems at same time ?
  Why couldn’t they themselves inform police about pick pocket cases happening in store ?
  Why would someone wanna shop in specifically this store ?
  
  I always buy things from Zara and love this brand personally, but I don’t think this is the way they should treat there customers !!
  I had my money, my residence permit and all credit cards in that. You can’t just say sorry for what happened !!!

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